Delivery & Shipping Policy

DELIVERY POLICY

For Local Purchases, we offer 2 options for you to choose from

 CostProcessing Time (Upon Payment Received)
Self Pick Up from StoreFreeSame Working days if order placed before 12noon, Or next Working Day
PurchasesS$16.90 /FixNext Working Days (most of the time) or 2-3 Working Days (If the order is receive late in the day or raining/accident/flood that affect delivery schedule )

Purchases will be sent to your door only. If there is no lift access/items can’t fit in the lift at the delivery address which is located in a building. There is additional fee of SGD$10 per floor applicable up to 3rd floor.

For other Large quantity or bulk purchase, we will access the loading area for forklift, crane loading bay to determine the delivery fee. Our system will sms you when they are out for delivery on that day. Please arrange someone to be available to receive the delivery. There will be a re-delivery fee of $8.00 payable to the third party logistics service provided if a next re-delivery is required.

In the event of any unforeseen circumstances (such as lorry breakdown, traffic accident, major traffic delays or severe weather) we will do our best to contact you to rearrange an alternative delivery date.

We aim to deliver to as many places as possible.
However we are not able to deliver to the following:

  • Military Camps
  • Singapore Changi Cargo
  • Country Clubs
  • Singapore Turf Club Avenue
  • Singapore Seletar Aerospace
  • Prison
  • Airbase Sites
  • Powergrid
  • Hospitals
  • All Singapore offshore Islands (Not including Sentosa island)
  • Any restrictive place that require to apply for permit/pass before hand.
  • Higher institute of learning. E.g NTU NUS, Polytechnic, ITE, SMU
  • TUAS Region

For International Delivery

Please contact us for arrangement

Customs Duties and Taxes

International Orders are sold exclusive of VAT and may be subject to Customs Duties and Import Taxes. Any additional charges or fees for customs clearance must be covered by the buyer.